Safeguarding Policy

Dokta is committed to safeguarding and promoting the welfare of children, young people, and adults at risk.

Dokta is a trading name of AIS Health Ltd, a UK healthcare provider registered with the Care Quality Commission (CQC), the Information Commissioner’s Office (ICO), and Companies House.

Safeguarding is a fundamental part of safe, high-quality care and is everyone’s responsibility.

Our Commitment

We are committed to:

• Protecting individuals from abuse, harm, and neglect
• Promoting wellbeing, dignity, and respect
• Acting promptly on safeguarding concerns
• Working with local safeguarding authorities where required

Safeguarding Leadership

The Safeguarding Lead for Dokta is:

Dr Amer Ikram Sheikh
Registered Manager

The Safeguarding Lead is responsible for oversight, training, and escalation of safeguarding concerns.

Who This Policy Applies To

This policy applies to:

• Children and young people under 18
• Adults at risk as defined by the Care Act 2014
• Anyone receiving care or services from Dokta

Recognising Abuse

Abuse can take many forms, including:

• Physical abuse
• Sexual abuse or exploitation
• Psychological or emotional abuse
• Neglect or acts of omission
• Financial or material abuse
• Discriminatory or organisational abuse
• Domestic abuse, modern slavery, or radicalisation

What We Do If We Are Concerned

If a safeguarding concern is identified:

• The safety of the individual is prioritised
• Concerns are assessed by the Safeguarding Lead
• Immediate risks result in emergency action
• Concerns are reported to local safeguarding authorities where required
• The Care Quality Commission is informed when appropriate

If someone is at immediate risk of harm, emergency services will be contacted.

Training and Safer Recruitment

All clinicians and staff receive regular safeguarding training appropriate to their role.

We operate safer recruitment processes, including enhanced DBS checks for relevant roles.

Raising a Safeguarding Concern

If you are concerned about the safety or wellbeing of a child or adult receiving care from Dokta, please contact us:

Email: safeguarding@dokta.co.uk

You may also contact your local authority safeguarding team or emergency services if required.

Confidentiality

Safeguarding concerns are handled sensitively and confidentially.

Information is shared only where necessary to protect individuals from harm.

Raising a safeguarding concern will not affect current or future care.

The Dokta Team