Privacy Policy

Last updated: 20/01/2026

Dokta is committed to protecting your privacy and personal data.

Dokta is a trading name of AIS Health Ltd, which is registered with the UK Information Commissioner’s Office, Companies House, and the Care Quality Commission (CQC).

1. Who We Are

AIS Health Ltd provides online medical services under the trading name Dokta.

We are the data controller under UK GDPR.

2. Personal Data We Collect

• Identity and contact details
• Medical history and consultation records
• Prescribing and treatment information
• Payment and billing data
• Technical data such as IP address and device type

Health data is classed as special category data.

3. How We Use Your Data

• To provide safe medical care
• To arrange prescriptions and investigations
• To communicate clinical information
• To meet legal and regulatory duties
• To improve our services

4. Lawful Basis

We process data under UK GDPR Articles 6 and 9 for healthcare provision, consent, and legal obligations.

5. Data Sharing

We may share data with partner pharmacies, laboratories, and technology providers where clinically necessary.

All partners are GDPR-compliant.

6. Data Security

Data is stored securely within the UK or EEA.

7. Your Rights

You have rights to access, rectify, restrict, or request deletion of your data.

8. Contact

Email: info@dokta.co.uk